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In observation of the Thanksgiving holiday, AMTA National Office will be closed Wednesday, November 22, 2017 at 2:00 PM CST
through Friday, November 24, 2017. 
You can reach us during our normal business hours starting Monday, November 27, 2017.

Creating Business Policies

At the very least, your business needs an informal set of guidelines to function efficiently and to ensure fair treatment of clients and employees or contractors. Every business owner needs to take time to consider which policies are necessary, how detailed they must be, and how strictly they must be enforced.

Business policies set the parameters of your practice, including general operation hours and financial structure, for example. Some areas where you might want to establish policies include:

  • Adherence to a stated code of ethics
  • Adherence to stated standards of practice
  • Days and hours of business operation
  • Confidentiality policies (between massage therapists and clients; between massage therapists and other professionals; between employer and employee)
  • Fee structure
  • Discount policy
  • Acceptance of credit cards (or not)
  • Safety and security

Control vs. Flexibility

Setting policies allows you to control how you run your business and make decisions you believe are in the best interest of yourself, your clients and your employees. When establishing policies, start from the idea of how each practice can benefit your business. Promise yourself to revisit all of your policies on an annual basis, if not biannual basis, and don't be afraid to change what isn't working.

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"I chose AMTA because they are committed to advancing the profession."

Jackie R., AMTA member since 2011

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AMTA has long been the leading choice among massage therapists looking to establish themselves within the profession. We provide our members with the strongest benefits and promote massage therapy to the public and health care community.

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